SHIPPING AND RETURN POLICY <3

HOURS OF OPERATION

Open: Business Days, Wednesday- Saturday 11am-7pm (EST) 
Closed: Sunday - Tuesday & Major Holidays 
  

PLEASE Double Check Your Order For Accuracy BEFORE You Checkout

• We are NOT responsible for updating incorrect addresses or any products changes and or corrections

• We can NOT apply any discounts or add-on's after your order has been placed

                           PROCESSING AND FULLFILLMENT

Refund Cancellations: We do not cancel/refund orders after they are placed, in transit, or after delivered. All Sales Are Final!

 

• Orders are processed ASAP - Typically within 1-4 business days**  

• (We guarantee orders to be processed within 4th business day)

• Orders placed on weekends/holidays will be processed the next business day

• An order confirmation will be sent via email/text once your order has been processed and is out for delivery. (See Tracking Info below) 

 

• TIP: If you have not received an email/text - check your spam folder as well as verify your email & cell are correct on your profile

                                          TRACKING INFO 

• A tracking number will be issued via email/text upon fulfillment of your order, meaning that USPS is in possession of your package 

• Once your order has left our facility, we are not responsible for any misplaced, lost, or stolen packages.

• The customer is responsible for all costs related to incorrectly addressed orders (meaning if a package is returned to us due to an incorrect address or multiple delivery attempts) 

• If your package states Delivered but you don't have it - Please Call Carrier USPS (Speak to a live representative & open a case) They will open an investigation to locate your package & contact us if further information is needed. 

• Please note that some orders may be shipped in multiple boxes

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